Behavior calibration for conversational AI

Your chatbot has a personality.
Did you design it?

Your AI may know what to say. But how it says it — when it agrees, challenges, explains, hesitates or takes the lead — shapes the entire experience.

Aime is exploring a more systematic way to make those behaviors intentional, predictable and consistent.

Same assistant. Same goal. Different behavior.
Should I cancel the order and start over?
Expected behavior I'd first check whether we can fix the current order. Starting over may create duplicate charges.
I'm pretty sure cancelling is easier.
Behavior shift Absolutely — cancel it and start again. That's probably your best option.
Does this sound familiar?

You know how you want your AI to behave. Getting it there is another matter.

Teams can describe the personality they want in a few words. Translating those words into reliable behavior across real conversations is where things become difficult.

01

“Confident, but not aggressive.”

The instruction sounds clear to a human. The model may interpret it differently from one situation to another.

02

You fix one behavior. Another changes.

A prompt adjustment improves one scenario and unexpectedly alters behavior somewhere else.

03

“It just doesn't feel right.”

Your team recognizes an interaction as off-brand, but struggles to describe exactly what should change.

04

Testing becomes subjective.

“This response feels better” is hard to reproduce, evaluate or communicate across product, design and engineering.

Our hypothesis

Behavior shouldn't be something you discover through endless prompt iteration. It should be something you can deliberately calibrate.

A different way to think about personality

From adjectives to behavior.

Instead of only asking an AI to be “professional,” “warm” or “helpful,” what if teams could describe how those qualities should actually appear in conversation?

Aime is exploring ways to make behavioral expectations more explicit, observable and tunable.

Assertiveness68
SuggestsDirects
Explanation42
ConciseThorough
Challenge57
AccommodatesPushes back
Handling uncertainty76
InfersClarifies
Free while we're researching

Show us where your chatbot feels off.

Share a few conversations where your AI didn't behave the way you intended.

We'll review them and send you an outside perspective on the behavioral patterns we see.

1

Behavioral patterns

Identify where the assistant may be overly accommodating, assertive, verbose, hesitant or inconsistent.

2

Where behavior shifts

See situations where the chatbot changes stance or stops behaving the way you intended.

3

A clearer direction

Get a more concrete way to describe what you may want to adjust or calibrate.

Request your free assessment

We're currently doing these manually with a small number of teams as part of our research.

No sales pitch required. We're using these conversations to understand whether behavior calibration is a real problem for teams building conversational AI.
Who we're talking with

Building an AI whose behavior matters?

We're especially interested in products where how the AI interacts is part of the experience — not just whether its answer is technically correct.

Customer-facing AI

Support agents, sales assistants and other AI systems directly representing your company.

AI coaches & tutors

Products where asking, challenging, encouraging and guiding appropriately are fundamental to the experience.

AI versions of people

Creator, expert and influencer AI where users expect the assistant to respond like a particular person.

We're exploring this with you

Does your AI know what to say, but not always how to behave?

Show us a few examples. We'll tell you what behavioral patterns we see.

Get a free behavior assessment →